How to Bolster Social Media Customer Service Satisfaction Ratings

By RGBSocial The ability for customers to publicly share their frustrations, complaints and issues remains a great concern for businesses and brands on social media. Some businesses relieve this concern by jacking up their privacy settings to keep unhappy customers from being able to openly express their feelings on official social channels.

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Source: Social Media Today

    

Do Small Business Employees Use Social Networks? [INFOGRAPHIC]

By Irfan Ahmad The days are gone when email was considered as a killer application, social networking sites holds that distinction and now ruling the world. It began as a venue for teens but now people of all ages use Facebook, Twitter, Google+ and other social sites for both personal and business use.

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Source: Social Media Today

    

7 CMO-Worthy Resolutions

By dneisser Here’s a New Year’s fact: 9 out of 10 marketers that don’t make resolutions don’t achieve them! So, yes, setting goals is good place to start, but better yet is setting the right goals. To help you get off the starting blocks in 2014 on the proverbial right foot, here are 7 pulse-pumping profundities from 7 smartly resolved marketers.

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Source: Social Media Today

    

5 Ways Social Media Will Change Political Campaigns in 2014

By Jane Susskind Since President Obama’s digitally driven victory in the 2008 presidential election, politicians nationwide have been signing on to social media accounts in order to increase their following. They have integrated Facebook, Twitter, and Google Plus into their campaign strategies and have continued to connect with their constituents on social media well after winning — or losing — elections.

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Source: Social Media Today

    

10 Mobile Search Statistics: Showing the Past and Predicting the Future [INFOGRAPHIC]

By stuartwainstock Mobile internet is the future. As we step into 2014, I would bet my profession on the future of mobile internet use, and internet search. Over the last few years we have seen the rise of the smart phone, the tablet, and the smart phones that are practically the size of tablets and 2014 will only see an increase in mobile traffic.

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Source: Social Media Today

    

Social Advocacy & Politics: When You Get Over the Easy Stats, Twitter Is Very Influential

By DrDigipol How much Twitter democratizes political power is an empirical question that will change over time. We should measure it well and often to track its development. But a more informed and active citizenry will be good for our democracy. It will push Congress to act on issues that have overwhelming public support.

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Source: Social Media Today

    

Authority Intensive 2014 Discount Ends Today

By Brian Clark

Just the facts:

What:

Authority Intensive: Copyblogger’s live training event that provides an integrated content marketing strategy combined with how best to implement it. Plus great parties and networking.

When:

May 7-9, 2014.

Who:

Seth Godin, Ann Handley, Darren Rowse, Lee Odden, Sonia Simone, Dennis Goedegebuure, Chris Garrett, Joanna Wiebe, Tom Martin, Brian Gardner, Selena Waite, Jason Miller, Beth Hayden, Jon Henshaw, Bill Erickson, Pamela Wilson, Jerod Morris, Arienne Holland, Dean Levitt, and Bryan Eisenberg (plus a few surprise guests).

Where:

The Curtis Hotel in downtown Denver, Colorado.

Why:

Our Super Early Bird pricing ends today at 5 pm Pacific. Why pay more?

How:

Click here for all the details and to register before the price goes up.

About the author

Brian Clark

Brian Clark is founder of Copyblogger and CEO of Copyblogger Media. Get more from Brian on .

The post Authority Intensive 2014 Discount Ends Today appeared first on Copyblogger.

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Source: Copy Blogger